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mincon_rockdrills

Mincon Reverse Circulation Hammer Global Reach Local Support

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Mincon manufactures Reverse Circulation products from its state of the art facility in Perth, Australia. This comprises the MX and MR ranges of hammers which are high performance geological sampling tools that have proven successful in a variety of locations and conditions.

Due to the nature of our clients diverse and often remote locations around the world Mincon have put a lot of focus on their supply chain to ensure availability of product on a timely and consistent basis.

Stock of RC products is held “in country” in Australia, Senegal, Ghana, South Africa, Namibia, Chile and in the US which means we are confident of being able to supply Mincon customers efficiently in these locations. The range of locations where we hold stock is expanding all the time in line with product demand.

 
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In addition we have a growing network of distributors in places such as Kazakstan, Poland, Russia and France. All of our distributors have product knowledge and are able to demonstrate the Mincon RC products on site so customers can see first hand how well they perform in their specific locations.

Support does not end once the product is sold, Mincon distributors on the ground are available to provide technical support and site visits to ensure that our customers get the most from their Mincon RC products. For example the patented design of our MR range of RC hammers allows excellent performance in drilling situations where there is a lot of water in the borehole. Our team are able to advise you how to get the best results from your rig with Mincon hammers.

Local support is complemented by the wealth of technical knowledge that is available from our team at the point of manufacture in Perth. Some of our employees have in excess of 30 years experience in Mincon products. Our team are extremely knowledgeable and very willing and able to assist our customers with any questions or support issues that they may have. Our Perth based technical team regularly visit the Mincon offices in every continent as well as our distributors. They always make the effort to meet with end users to discuss product performance and optimization. In certain situations product experts from Perth are available to travel specifically to customer locations to provide on site training and assistance.

Whilst Mincon is committed to growing new markets and expanding its global reach of Reverse Circulation hammers and bits we haven’t lost sight of the basics. This is why we pride ourselves on consistently delivering a quality product backed up with extensive product knowledge and support.
 
 
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